After practically 40 years on the forefront of introducing expertise improvements to South Africa, Kemtek is adept at managing change. In 2024, it initiated one of the crucial vital evolutions in its ongoing journey past expertise with the opening of two new amenities in Gauteng.
Their unique Metropolis Deep headquarters was judged to be not match for objective, and Kemtek’s management felt that they have been unable to supply a world-class welcome and expertise to their prospects and stakeholders.
What was wanted was a contemporary, purpose-designed facility that was aligned to the corporate’s core values of customer support, innovation and sustainability. It might additionally want to supply an inspiring setting for Kemtek crew members, and empower them to stay their greatest lives similtaneously enhancing the corporate’s buyer worth proposition.
New horizons beckon
Kemtek is an organization that has by no means been constrained in its pondering, whether or not that includes expertise or customer support. Its origins as a household concern are nonetheless mirrored at the moment within the significance positioned on relationships – the Midrand head workplace gives an optimum setting by which to nurture these.
The transfer to Midrand additionally speaks to Kemtek’s monitor file of figuring out the alternatives contained in new expertise. By figuring out options to wants, and staying curious concerning the enterprise potential of improvements, Kemtek has repeatedly enabled South African companies to extend their income, reduce their prices and establish thrilling alternatives for progress. This components additionally serves as a neat encapsulation of the reasoning behind Kemtek’s transfer. Meaning advantages for patrons by way of expertise and interactions, in addition to improved accessibility and entry. Equally, the transfer to northern-central Gauteng provides Kemtek a launchpad for its personal progress.
Sound enterprise rationale
Along with enhancing the client expertise, there have been compelling enterprise causes for this transfer. As a way more trendy premises, the brand new Midrand head workplace provides important operational cost-savings by way of extra environment friendly use of area and assets, together with vitality (with a shared generator to make sure continuity throughout energy outages).
The constructing is a way more nice place by which to work, and replaces the advert hoc association of places of work that had turn out to be a characteristic of the outdated Metropolis Deep premises. Working a leaner operation can be very a lot consistent with Kemtek’s dedication to delivering cost-effective expertise options to its resellers and prospects.
Managing change – effortlessly
Inside any organisation, change might be each invigorating and difficult. Kemtek’s transfer was deliberate meticulously to minimise disruption each to staff, and to the resellers and prospects who depend on the options supplier for experience and very good aftersales service.
Each side of the transfer displays the corporate’s famend consideration to element, to the extent that crew members skilled it as an unplug, then plug-and-play second. The timing of the transfer was even deliberate to coincide with dates when demand for customer support is understood to be under common.
Divide and conquer
Beforehand, all of Kemtek’s operations in Gauteng have been carried out from a single website, however this method had its shortcomings. As a part of the newest iteration of the corporate, two new websites have been initiated. In addition to the spectacular and welcoming Midrand head workplace, the corporate now has a brand new Service and Distribution Centre in Germiston.
Separating these two capabilities has introduced an extra enhance in focus, in addition to creating the chance for patrons to see cutting-edge warehouse options in motion in a real-world setting. On condition that the corporate already has a nationwide community of regional branches, making certain cohesion throughout a number of websites has been managed with typical aplomb.
An improved stakeholder expertise
The Kemtek Midrand head workplace is about in an award-winning panorama, with a fitness center and low store onsite. Only a brief drive away, the Mall of Africa provides an array of eating places and very good procuring. This all provides as much as a greater general expertise for website guests.
Midrand additionally has glorious infrastructure hyperlinks with Johannesburg and Pretoria, making it simpler to achieve. This has enabled the corporate to usher in a extra versatile hybrid working system, and enhance the provision of service brokers past typical workplace hours.
When prospects go to Midrand (or Germiston), they are going to be capable of immerse themselves within the options throughout the Expertise Centre – it’s not only a query of witnessing them in motion, however truly understanding their applicability to their very own companies. On this method, Kemtek is just not merely promoting units or consumables, however displaying how they will rework enterprise trajectories by igniting progress.
If it’s been a while because you final visited Kemtek in Gauteng, then put together to be shocked and delighted by the expertise of arriving at its new Midrand head workplace. The ribbon has been reduce, and in lots of ways in which represents the symbolic removing of a barrier to progress. Scissors could not depend as an revolutionary resolution, however of their magnificence and effectiveness, they’re “very Kemtek”.
Study extra
To be taught extra concerning the wide selection of expertise options accessible from Kemtek, or to rearrange a go to to both the Midrand or Germiston premises, go to kemtek.co.za/contact. To attach with Kemtek in Gauteng and throughout South Africa, be a part of the dialog on social media by way of Fb, LinkedIn or YouTube.
About Kemtek
Kemtek has witnessed substantial progress and transformation since its inception in 1988. The profitable evolution of the corporate is because of an ongoing drive to ship the very best options to its prospects. The corporate has grown from being an tools provider right into a trusted options companion. Working with world companions, together with world-class, revolutionary OEMs, Kemtek has pivoted its enterprise to give attention to a number of key areas, specifically: digital print, large-format printing, auto ID expertise, artistic options, workplace options and additive manufacturing.
Kemtek is deeply dedicated to attaining bold transformation targets by offering an inclusive setting for all crew members. The corporate regularly strives to enhance its B-BBEE contributor stage – and on a person stage, gives ongoing upskilling and academic alternatives for all Kemtek staff.
