The newest Cell Community Expertise report from Opensignal reveals that Vodacom has essentially the most constant high quality amongst South Africa’s cell operators, whereas MTN leads in 5G. Nevertheless it’s smaller market participant Cell C that has proven the largest enchancment in key classes.
The report is predicated on an evaluation of the cell community expertise of South Africa’s 4 important cell community operators – Cell C, MTN, Telkom and Vodacom – within the 90-day interval from 1 Might to 29 July 2024.
“MTN continues to carry the lion’s share of awards, main in seven out of 13 metrics,” Opensignal mentioned on Thursday. “The operator retains outright wins for total obtain velocity expertise, 5G availability, and 5G video and 5G video games expertise.”
Vodacom got here second by way of medal hauls, with prime scores in constant high quality, 5G obtain velocity, 5G add velocity, protection and 5G protection expertise — adopted by Cell C and Telkom.
“It’s value noting that Cell C customers have seen the largest will increase throughout total expertise metrics in comparison with the final report. The standard of expertise streaming on-demand video on Cell C has improved by 25%, whereas the typical obtain and add speeds have grown by 30% and 53%, respectively,” it mentioned.
“These enhancements are notably important on condition that Cell C has not been investing in its personal community infrastructure attributable to extreme monetary difficulties lately. These challenges led to the corporate’s recapitalisation and the institution of latest wholesale and roaming agreements with MTN and Vodacom.”
Key findings
A few of the important findings of the report embrace:
- South Africa’s total obtain speeds improved by as much as 30%, with Opensignal customers in South Africa seeing an enchancment in obtain velocity expertise throughout the board. Cell C customers noticed the most important increase (30%), adopted by Telkom (11%), MTN (5%) and Vodacom (5%) customers, in comparison with the March 2024 report.
- MTN’s management stays unchallenged on this class, with its total obtain speeds averaging 50% quicker than second-placed Cell C and Vodacom.
- Cell C customers reported the largest enchancment in add velocity expertise, pushing Cell C to the highest spot, sharing the win with MTN.
- Cell C is prime in South Africa for total video expertise. Within the earlier report, all 4 operators shared the video expertise award. “This time, Cell C has emerged because the outright winner, which means customers in South Africa get pleasure from the highest quality of on-demand cell video streaming expertise on Cell C’s community.”
- MTN is the outright winner of the 5G video and video games expertise awards.
- MTN 5G customers spend the best proportion of time related to an lively 5G sign, with Opensignal 5G customers on MTN’s community connecting to 5G on common for 11.5% of the time.
- Vodacom leads in constant high quality, an award it has gained outright for the third consecutive time. “Because of this Vodacom customers proceed to see the best proportion of exams that meet the minimal thresholds to assist extra demanding generally used cell purposes, resembling video calling or importing a picture to social media.” — (c) 2024 NewsCentral Media
