The power to present dependable web providers and assist has turn into paramount for IT corporations, web service suppliers and wi-fi web service suppliers (Wisps).
Because the demand for high-speed web continues to rise, discovering methods to ship bespoke providers whereas concurrently growing income has turn into a focus within the business.
Enter Community Platforms, an organization uniquely positioned to function an extension of your technical workforce, fostering progress and innovation for its companions. By providing tailor-made options that improve operational capabilities, Community Platforms performs a significant position within the success of IT corporations and ISPs throughout South Africa. Beneath we element how Community Platforms assists companies in delivering high quality providers whereas producing extra income streams.
An invisible ally
One of many standout options of Community Platforms is its potential to function as an invisible ally for its companions. Whereas their providers are important for the seamless supply of web options, they don’t overshadow the manufacturers of these they assist. As a substitute, Community Platforms turns into an integral part of the accomplice’s operational framework.
This partnership mannequin is especially useful for IT corporations, permitting them to develop and shield their very own model. A singular function supplied to resellers permits purchasers to see their very own IT firm or reseller’s title listed because the service supplier when conducting a velocity take a look at, fairly than “Community Platforms”. This branding function instils confidence in the long run person and fosters a way of loyalty, as they understand they’re receiving a complete service from their managed service supplier (MSP).
Customized branding for tailor-made experiences
The customized branding functionality supplied by Community Platforms is without doubt one of the distinctive promoting factors that differentiates it within the crowded market. This function could be seamlessly utilized to varied service choices, together with fibre-to-the-home and fibre-to-the-business options. By permitting resellers to show their branding throughout buyer interactions, Community Platforms empowers IT corporations to current a constant identification aligned with their enterprise objectives.
This branding flexibility extends to digital non-public servers (VPS) as nicely. When a buyer conducts a velocity take a look at on a VPS related to a reseller, the reseller’s title is displayed, additional reinforcing their model identification. This ensures that prospects really feel related to their service suppliers, fostering deeper model loyalty and enhancing shopper relationships, which in the end contributes to sustained income progress.
Bridging geographic gaps
For a lot of ISPs and Wisps, increasing their attain to new geographic areas can pose vital logistical and monetary challenges. Conventional approaches typically entail in depth infrastructure investments, similar to deploying network-to-network interfaces (NNIs), configuring cross-connects or establishing a bodily level of presence (POP). At Community Platforms, we imagine that entry to new markets ought to be natural and attainable.
Our options permit ISPs to broaden their service choices in areas they beforehand couldn’t attain with out the effort of heavy funding. By leveraging Community Platforms’ current infrastructure and experience, ISPs can supply house and enterprise fibre providers in new areas with no need to broaden their networks. This mannequin not solely reduces overhead prices but additionally accelerates progress by permitting companies to enter new markets swiftly and effectively.
As soon as the demand has been validated and a industrial pathway has been recognized, these ISPs can take into account transitioning to their very own POPs and migrating prospects over to their new infrastructure, guaranteeing a clean and gradual enlargement of their providers.
So as to add to this, we now have additionally seen fibre community operators growing their NNI month-to-month recurring costs, which has negatively affected ISP house fibre margins. We had been approached by a few of our prospects, expressing issues that this might have a detrimental influence on their margins, and that in some circumstances they’d be working at a loss. In response, we supplied our ISP prospects the power to maneuver their purchasers to Community Platforms, enabling ISPs to retain their prospects and preserve their margins in a extremely aggressive market section. Our ISP prospects nonetheless have the power to supply the layer-3 or direct web entry part whereas we handle the layer-2 part.
Elevating market presence
In a aggressive panorama, standing out is important to attracting and retaining prospects. Community Platforms has recognised this want by providing ISPs and Wisps the instruments essential to elevate their market presence whereas offering high-quality providers. By positioning themselves as a accomplice as a substitute of merely a supplier, Community Platforms creates a collaborative atmosphere that fosters innovation.
The providers allow ISPs and Wisps to supply customized options that cater on to the wants of their purchasers, enhancing person satisfaction and driving constructive word-of-mouth referrals. Moreover, with devoted assist and steering from Community Platforms, these companies can higher navigate the complexities of the telecommunications panorama, guaranteeing their providers stay related and aggressive.
A dedication to high quality
In the end, the success of Community Platforms lies in its dedication to delivering high quality providers that drive outcomes for its companions. By understanding the distinctive challenges confronted by IT corporations and ISPs, Community Platforms tailors its choices to satisfy market calls for whereas enabling its companions to concentrate on what they do finest: delivering the distinctive.
About Community Platforms
Community Platforms offers high-quality, scalable IT options to managed service suppliers, web service suppliers, wi-fi ISPs and IT corporations. Specialising in connectivity, cloud providers, colocation and safety, the corporate gives superior, dependable infrastructure with a concentrate on superior efficiency and customer support. As a VMware Cloud Verified Associate, Community Platforms permits companies to ship seamless, enterprise-grade options tailor-made to their particular wants.
