In an business the place expertise evolves at lightning velocity, staying forward as a supplier or reseller within the unified communications sector isn’t any straightforward activity.
In the present day’s enterprise shoppers demand greater than only a platform – they want strong, scalable options that streamline communication, guarantee compliance and meet the advanced wants of their organisations. That is the place Yaxxa Omni steps in – not as one other tech supplier, however as a companion that delivers unmatched instruments, flexibility and assist to empower sellers and resellers to dominate the market.
Go to yaxxa.co.za to schedule a demo
Yaxxa Omni’s software program answer is a completely built-in omnichannel contact centre platform designed with adaptability at its core. As a proudly South African firm, Yaxxa understands the distinctive challenges confronted by companies within the area and past. With its supplier and reseller programmes, Yaxxa Omni presents an entire ecosystem to assist its companions thrive.
The Yaxxa benefit – a platform that sells itself
On the coronary heart of Yaxxa Omni’s providing is its all-inclusive licensing mannequin. In contrast to many opponents, Yaxxa doesn’t imagine in nickel-and-diming shoppers with hidden prices. Every licence features a full suite of options: every little thing from voice, video, e-mail and WhatsApp to superior diallers, encrypted name recording, a built-in CRM and ticketing system, software program assurance, customisable wallboards, and customized reviews. With extra advantages akin to limitless scripts, clever dialling methods and strong analytics, resellers have a novel alternative to supply a flexible and feature-rich product that caters to companies of all sizes and industries.
Yaxxa omnichannel licence prices are structured on a per-concurrent-session foundation. Because of this shoppers can onboard an infinite variety of brokers onto the system however will solely require licences for the utmost variety of concurrent logins wanted at any given time. This mannequin ensures operational effectivity, particularly for companies with shift rotations and plans for future scalability. This isn’t only a promoting level, it’s a gamechanger for resellers aiming to ship worth.
A major benefit of Yaxxa Omni is its pricing mannequin denominated in rand. This eliminates the specter of fluctuating change charges, guaranteeing worth stability and predictability for resellers and their shoppers. With this strategy, companies can give attention to their core targets with out worrying about sudden price will increase tied to foreign money volatility.
Moreover, Yaxxa Omni presents white-label choices for its reseller companions. This implies resellers can model the platform as their very own, making a seamless illustration of their enterprise whereas constructing stronger shopper loyalty. With Yaxxa Omni’s superior infrastructure backing their operations, resellers can confidently place themselves as market leaders.
Customisation and integration – a tailor-made strategy to promoting
Some of the compelling elements of Yaxxa Omni is its open API. Resellers place themselves as answer architects, leveraging the platform’s flexibility to combine seamlessly with third-party software program, from e-commerce platforms to cost gateways, ERPs and CRMs. This creates an unparalleled alternative to ship tailor-made options that meet particular shopper wants.
As an example, in case your shopper depends by itself proprietary ERP system or a specific CRM, Yaxxa Omni’s open API ensures easy integration. This adaptability makes the platform greater than only a product – it turns into a vital a part of the shopper’s enterprise operations. For resellers, that is an open door to enter industries with specialised necessities, from any service-orientated enterprise to healthcare, gross sales environments (outbound methods) and enterprise course of outsourcing.
Go to yaxxa.co.za to schedule a demo
The platform additionally presents customisation at a granular degree. From workflows to marketing campaign designs, resellers can simply configure the system to match their shopper’s distinctive operational wants. Have to prioritise sure buyer sorts? Assign skill-based routing? Construct multilingual scripts? Yaxxa Omni delivers the instruments to do all of it, empowering resellers not solely to fulfill however exceed shopper expectations.
Rising your corporation as a reseller
Being a reseller of Yaxxa Omni means extra than simply including a product to your portfolio – it’s about making a partnership the place your success is straight tied to Yaxxa’s assist and assets. Resellers profit in a number of methods:
- Yaxxa presents complete coaching to make sure resellers are absolutely geared up to promote, implement and handle the platform. This contains technical coaching on dialler methods, configuration and troubleshooting, in addition to gross sales enablement to assist shut offers, including an additional layer of credibility, showcasing your experience to potential shoppers.
- With unmatched assist, from pre-sales help to post-implementation troubleshooting, Yaxxa’s in-house assist crew ensures that each resellers and their shoppers are by no means left in the dead of night. With a give attention to fast decision occasions and professional steering, resellers can confidently supply the platform understanding they’ve a strong crew behind them.
Fixing business challenges – what resellers have to know
The unified communications market is rife with challenges: fluctuating shopper expectations, tight budgets and the growing want for compliance with knowledge safety legal guidelines like Popia. For resellers, discovering an answer that balances price effectiveness with superior performance can really feel like an uphill battle. Yaxxa Omni addresses these challenges head-on.
Take compliance, for instance. The platform comes customary with 30-day encrypted name recording, guaranteeing that shoppers stay on the fitting facet of rules. For shoppers coping with delicate buyer knowledge, this is a useful function that mitigates threat whereas constructing belief. The built-in reporting and analytics instruments additional improve this, offering actionable insights that drive choice making and operational enhancements.
Go to yaxxa.co.za to schedule a demo
Operational effectivity is one other ache level for a lot of shoppers. Yaxxa Omni’s suite of diallers – together with predictive, progressive and handbook choices – ensures that each name is purposeful. With options like “answering machine detection” and “superior queue administration”, resellers can supply an answer that maximises agent productiveness whereas delivering a seamless buyer expertise.
The reseller edge: why Yaxxa Omni?
For sellers and resellers seeking to broaden their footprint within the unified communications area, Yaxxa Omni represents a golden alternative. The platform’s inclusive licensing mannequin, strong function set and adaptableness to numerous industries make it a standout product in a aggressive market.
However what actually units Yaxxa Omni aside is the partnership it presents. Resellers should not a cog within the gross sales machine; they’re integral to Yaxxa’s success. With complete coaching, assist and entry to cutting-edge expertise, Yaxxa empowers their sellers and resellers to raise their companies whereas delivering supreme worth to their shoppers.
Companion with Yaxxa Omni at this time
The unified communications market is rising, and companies are more and more on the lookout for options that may meet their advanced wants with out breaking the financial institution. As a reseller of Yaxxa Omni, you’re not simply promoting software program, you’re providing a future-ready answer backed by a trusted companion.
Should you’re able to take your corporation to the subsequent degree, contact us at this time to study extra about our reseller programme. Go to yaxxa.co.za to schedule a demo or join with us on LinkedIn or Fb. Collectively, we will redefine communication, one shopper at a time.
