Buyer contact options specialist Sigma Related has opened a new facility in Paarl within the Western Cape to offer white-label contact centre companies to its clients within the UK, spanning sectors together with power and monetary companies.
In line with a press release on Tuesday, the primary section of the challenge will create 250 jobs – these are anticipated to rise to a thousand positions “within the coming years”.
“We’re eager to faucet into a brand new pool of expertise that’s obtainable in Paarl and convey jobs straight into the area people and surrounding areas the place there was traditionally excessive unemployment,” mentioned Justus Fourie, nation supervisor for Sigma Related Group within the assertion.
Sigma’s enlargement into Paarl extends the corporate’s footprint within the Western Cape, the place it employs about 3 500 individuals within the Cape City suburbs of Diep River, Woodstock, Retreat and Mitchells Plain.
In line with the assertion, Sigma was the primary world companies companies supplier to open a contact centre in a beforehand deprived neighborhood when it unveiled its Mitchells Plain workplace in 2022.
“We now have a profitable enterprise mannequin offering complicated customer support, collections and criticism help to a wide range of industries within the UK, and we wish to construct on that and never stand nonetheless. Bringing jobs to areas like Paarl is essential to us as we proceed to positively impression individuals’s lives, underpin native economies and provide actual, lasting profession alternatives,” mentioned Fourie. – © 2024 NewsCentral Media
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